Privacy Policy

Your Privacy Matters

At Libring, our fundamental philosophy is “customers first.” That value powers all of the decisions we make, including how we gather and respect your information.

We’ve crafted the policy below to be as clear and straightforward as possible. Our aim is for you—our customers—to always feel informed and empowered with respect to your privacy on the Libring Edge platform.

Introduction

Libring’s mission is to collect, normalize and present site and application monetization performance data to assist digital publishers and app developers understand overall financial performance and assist with the development of optimal strategies to increase revenue by providing clarity and allowing data from different sources to easily be compared with each other.

We protect your information using industry-standard safeguards.

We may share your information with your consent or as required by law, and we will always let you know when we make significant changes to this Privacy Policy.

Maintaining your trust is our top priority, so we adhere to the following principles to protect your privacy:

  • We protect your information and will only provide it to third parties: (1) with your consent; (2) where it is necessary to carry out your instructions; (3) as reasonably necessary in order to provide our features and functionality to you; (4) when we reasonably believe it is required by law, subpoena or other legal process; or (5) as necessary to enforce our User Agreement or protect the rights, property, or safety of Libring and our Customers.
  • We have implemented appropriate security safeguards designed to protect your information in accordance with industry standards.

 

This Privacy Policy applies to Libring.com and the Libring Edge platform, and other products and services (collectively the “Services”) that Libring provides. We may modify this Privacy Policy from time to time, and if we make material changes to it, we will provide notice through our Service, or by other means so that you may review the changes before you continue to use our Services. If you object to any changes, you may close your account. Continuing to use our Services after we publish or communicate a notice about any changes to this Privacy Policy means that you are consenting to the changes.

1.    What information we collect

Our Privacy Policy applies to any Customer (Paid or Trial), or Visitor. We collect information when you use our Services to provide a comprehensive solution around revenue reporting and analysis.

We collect your personal/company information in the following ways:

1.1.  Registration & Profile Information

When you create an account with us, we collect information (including your name, email address, and password).

To create an account on Libring, you must provide us with at least your name, company, address, email address and/or phone/mobile number, and a password and agree to our User Agreement and this Privacy Policy, which governs how we treat your information. You understand that, by creating an account, we will be able to identify you by your profile. We may also ask for your credit card details if you purchase certain services.

1.2.  Services That Sync with Libring

We collect information when you sync non-Libring content – like data from Ad Networks, Ad Exchanges, Mediation Platforms, App Stores, and Platforms that collect User Information and User Analytics including data that you may have collected about your users and submitted to your Libring account. You can remove any synced information whenever you like.

Any information that you upload or sync with our Services is covered by the User Agreement and this Privacy Policy. You can remove your information at your convenience using the features we make available or in accordance with Section 3. You can remove synced information at any time.

1.3. Customer Service

We collect information when you contact us for customer support.

When you contact our customer support services (sending e-mail to support@libring.com), we may have to access your account and collect the information we need to categorize your question, respond to it, and, if applicable, investigate any breach of our User Agreement or this Privacy Policy. We also use this information to track potential problems and trends and customize our support responses to better serve you. We do not use this information for advertising.

1.3.  Cookies

We use cookies and similar technologies to collect information.

As described in our Cookie Policy, we use cookies and similar technologies, including mobile application identifiers, to help us manage user sessions. You can control cookies through your browser settings and other tools. By visiting our Services, you consent to the placement of cookies in your browser in accordance with this Privacy Policy, which incorporates by reference our Cookie Policy.

1.4.  Log Files, IP Addresses, and Information About Your Computer and Mobile Device

We collect information from the devices and networks that you use to access our Services.

When you visit or leave our Services as a Customer (Paid or Trial),  or Visitor by clicking a hyperlink we automatically receive the URL of the site from which you came or the one to which you are directed. We also receive the internet protocol (“IP”) address of your computer or the proxy server that you use to access the web, your computer operating system details, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system (if you are accessing Libring using a mobile device), and the name of your ISP or your mobile carrier.

1.7. Other

We are constantly innovating to improve our Services, which means we may create new ways to collect information on the Services.

Our Services are a dynamic, innovative environment, which means we are always seeking to improve the Services we offer you. We often introduce new features, some of which may result in the collection of new information (for example, when we added ARPU calculations, we began collecting information about user activity). Furthermore, new partnerships or corporate acquisitions may result in new features, and we may potentially collect new types of information. If we start collecting substantially new types of personal information and materially change how we handle your data, we will modify this Privacy Policy and notify you in accordance with Section 4.

2.    How we use your information

2.1.  Consent to Libring Processing Information About Your Company

You agree that information you provide can used by us as described in this Privacy Policy and our User Agreement.

The information that you provide to us may reveal or allow us to identify aspects of your business that are not expressly stated. By providing information to us when you create or update your account, you are expressly and voluntarily accepting the terms and conditions of our User Agreement and freely accepting and agreeing to our processing of your information in ways set out by this Privacy Policy. Supplying to us any information deemed “sensitive” by applicable law is entirely voluntary on your part. You can withdraw or modify your consent to our collection and processing of the information you provide at any time, in accordance with the terms of this Privacy Policy and the User Agreement, by changing your account settings.

2.2.  Libring Communications

We communicate with you using email and other ways available to us. We may send you messages relating to the availability of the Services, security, or other service-related issues. We also may send promotional messages. You can change your email settings at any time.

We communicate with you through email, notices posted on the Libring websites or apps, and other means available through the Services. Examples of these communications include: (1) welcome and engagement communications – informing you about how to best use our Services, and new feature announcements; (2) service communications – these will cover service availability, security, and other issues about the functioning of our Services; (3) promotional communications of services and products available via out partners.  You may change your email and contact preferences at any time sending an e-mail to support@libring.com. Please be aware that you cannot opt out of receiving service messages from us.

2.3.  Service Development; User Experience

We use the information and content you provide to us to conduct research and development and to improve your experience.

We use information and content that you and other Members provide to us to conduct research and development for the improvement of our Services in order to provide you and other Members and Visitors with a better, more intuitive experience.

2.4.  Sharing Information with Third Parties

We don’t provide any of your non-public information to third parties without your consent, unless required by law.

We do not rent or sell information that you have collected on our Services, except as described in this Privacy Policy. We will not disclose information that is collected within your account or generated through analysis of information collected via our other services except to carry out your instructions (for example, to process payment information) or unless we have your separate consent, unless we have a good faith belief that disclosure is permitted by law or is reasonably necessary to: (1) comply with a legal requirement or process, including, but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures; (2) enforce this Privacy Policy or our User Agreement; (3) respond to claims of a violation of the rights of third parties; (4) respond to Member service inquiries; or (5) protect the rights, property, or safety of Libring, our Services, our Customers (Paid and Trial), Visitors, or the public. See Section 2.6 for additional details about our compliance with legal requests for information.

2.5. Polls and Surveys

We conduct our own surveys to understand how our products are used and to identify new features and updates that would appeal to our customers. Your participation in surveys or polls is up to you. You may also opt out of getting invitations to participate in surveys.

Polls and Surveys may be conducted by us, or third parties. We or third parties may follow up with you via e-mail regarding your participation unless you have opted out of receiving e-mail messages. We may use third parties to deliver incentives to you to participate in surveys or polls. If the delivery of incentives requires your contact information, you may be asked to provide personal information to the third party fulfilling the incentive offer, which will be used only for the purpose of delivering incentives and verifying your contact information. It is up to you whether you provide this information, or whether you desire to take advantage of an incentive. Your consent to use any personal information for the purposes set forth in the poll or survey will be explicitly requested by the party conducting it. You may opt out of participating in surveys by changing your preferences to stop receiving these inquiries and requests by sending an e-mail to support@libring.com

2.6. Compliance with Legal Process and Other Disclosures

We may disclose your personal information if compelled by law, subpoena, or other legal process, or if necessary to enforce our User Agreement.

It is possible that we may need to disclose information about your activities as a Customer (Paid or Trial) or Visitor when required by law, subpoena, or other legal process, whether in the United States  or other jurisdictions, or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce the User Agreement, investigate and defend ourselves against any third-party claims or allegations, or protect the security or integrity of our Service; or (3) exercise or protect the rights, property, or safety of Libring, our Customers (Paid or Trial), personnel, or others. We attempt to notify Members about legal demands for their personal information when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. In light of our principles, we may dispute such demands when we believe, in our discretion, that the requests are overly broad, vague or lack proper authority, but do not commit to challenge every demand.

2.7. Disclosures to Others as the Result of a Change in Control or Sale of Libring Technologies, Inc.

If there is a change in control or sale of all or part of Libring, we may share your information with a third party, who will have the right to use that information in line with this Privacy Policy.

We may also disclose your information to a third party as part of a sale of the assets of Libring Technologies, Inc., a subsidiary, or division, or as the result of a change in control of the company or one of its affiliates, or in preparation for any of these events. Any third party to which we transfer or sell our assets will have the right to continue to use the information that you provide to us in the manner set out in this Privacy Policy.

2.8. Service Providers

We may employ third parties to help us with the Services

We may employ third party companies and individuals to facilitate our Services (e.g. maintenance, analysis, audit, marketing and development). These third parties have limited access to your information only to perform these tasks on our behalf and are obligated to Libring not to disclose or use it for other purposes.

2.9 Data Processing Outside Your Country

We may process your information outside the country where you live.

We may transfer your information and process it outside your country of residence or business, wherever Libring, and its service providers operate.

3.    Your Choices & Obligations

3.1.  Rights to Access, Correct, or Delete Your Information, and Closing Your Account

You can change your Libring information at any time by editing your profile, deleting content that you have collected, or by closing your account. You can also ask us for additional information we may have about your account.

You have a right to (1) access, modify, correct, or delete your information controlled by Libring regarding your account, (2) change or remove your content, and (3) close your account. You can request your personal information that is not viewable on your profile or readily accessible to you (for example, your IP access logs) through Librings support team (support@libring.com). If you close your account(s), your information will generally be removed from the Service within 24 hours. We generally delete closed account information and will remove  any logs or other backup information through the deletion process within 30 days of account closure, except as noted below.

3.2.  Data Retention

We keep your information for as long as your account is active or as needed. For example, we may keep certain information even after you close your account if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce this agreement.

We retain the information you provide while your account is in existence or as needed to provide you services. We may retain your information even after you have closed your account if retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes between Customers (Paid and Trial), prevent fraud and abuse, or enforce this Privacy Policy and our User Agreement. We may retain information, for a limited period of time, if requested by law enforcement. Our Customer Service may retain information for as long as is necessary to provide support-related reporting and trend analysis only, but we generally delete or de-personalize closed account data consistent with Section 3.1., except 30 days worth of webserver logs for security, debugging, and site stability purposes only) by creating aggregate data sets that cannot be traced back to individuals.

4.    Important Information

4.1. Changes to this Privacy Policy

We will notify you when we change this Privacy Policy.

We may change this Privacy Policy from time to time. If we make significant changes in the way we treat your personal information, or to the Privacy Policy, we will provide notice to you on the Services or by some other means, such as email. Please review the changes carefully. If you agree to the changes, simply continue to use our Services. If you object to any of the changes to our terms and you no longer wish to use our Services, you may close your account(s). Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. Using our Services after a notice of changes has been communicated to you or published on our Services shall constitute consent to the changed terms or practices.

4.2. California’s Shine the Light Law

We don’t share any of your personal information with third parties for direct marketing.

California Civil Code Section 1798.83, known as the “Shine The Light” law, permits our customers who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. Under Section 1798.83, we currently do not share any personal information with third parties for their direct marketing purposes.

4.5. Security

We take privacy and security seriously and have enabled HTTPS access to our site, in addition to existing SSL access over mobile devices. Also, please know that the Internet is not a secure environment, so be careful and select strong passwords.

We have implemented security safeguards designed to protect the personal information that you provide in accordance with industry standards. Access to your data on our Services is password-protected, and data such as credit card information is protected by SSL encryption when it is exchanged between your web browser and the Services. To protect any data you store on our servers, we also regularly monitor our system for possible vulnerabilities and attacks, and we use a tier-one secured-access data center. However, since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information that you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails, instant messaging, and similar means of communication with other Members are not encrypted, and we strongly advise you not to communicate any confidential information through these means. Please help keep your account safe by using a strong password.

How To Contact Us

If you have questions or comments about this Privacy Policy, please contact us:
by e-mail at:
legal@libring.com or
by physical mail at:
Libring Technologies, Inc.: Privacy Policy Issues
210 Broadway Suite 201, Cambridge, MA 02139 USA

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